BOOKING TERMS:

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All bookings are only confirmed when full payment has been made. You can book online for all classes and build your own course by buying class bundles and using them to book.

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Cancellations

We operate a strict 24 hour cancellation policy that you can use online. You can cancel classes and rebook online outside of 24 hours prior to your class starting. If you cancel within 24 hours before the class starts, the class credit will be lost. In some instances, we can offer flexibility. If you need to reschedule your class within 24 hours, please contact me.

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Missed classes

We are sorry but missed classes are not refundable.

 

Changes by us

If for any reason we need to change or cancel a class, we will let you know as early as possible and offer an alternative day/class. 

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Health and safety

At the start of your session, you will be required to fill in a brief medical questionnaire and sign it to say you are fit and well to take part in the class. During the course it is your responsibility to inform your instructor of any changes to your health. If you are in any doubt about your health you should consult your doctor. Melt Fitness will not be liable for any injuries whilst partaking in any physical activities lead by us.

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Behaviour in sessions

We respectfully ask that you do not take photos during sessions unless it has been authorised by the instructor and other people in the class. We are all here to have fun and treat other people in the other participants with respect.

We also ask that participants arrive 5 minutes prior to the start time.

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What to wear / bring

Comfortable for a fitness setting: comfortable clothes - trainers, shorts, leggings, vests or T shirts.

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Bundle classes (Group Groove)

These can be booked at your leisure and you will receive a loyalty card so that your instructor may stamp this at each class taken. 

Please ensure you still book online using the 'bundle class (loyalty card)' and please remember to bring it with you to each class.

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Personal Training / Bootcamps

Personal training must be paid for at time of booking - or a minimum of 48 hours before. Cancellation after this time is not possible without losing payment.

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Bootcamp Bundles must also be paid for in advance.